Issuance of New Passports in lieu of Lost Passports

If your passport is lost or stolen, it is your responsibility to inform the concerned authorities’ immediately. Failure to do so may result in your lost or stolen passports being used for illegal activities and you may be liable for aiding and abetting an offence.

​If you are in Sri Lanka

If your passport is stolen or lost in Sri Lanka, you can report the incident by phone to Department of Immigration and Emigration hotline 0094 11 532 9326 and fax 009411-2885358.  Operators are available from 8.30 a.m. to 4.00 p.m. Sri Lanka time, Monday to Friday, excluding Government holidays.

Make a complaint to your local police station as soon as possible.

Police will transmit the details of your complaint to the Department of Immigration and Emigration.

Upon receipt the details from Police, Department of Immigration and Emigration will take necessary measures to cancel the stolen, lost or missing passport.

Passport reported lost or stolen can no longer be used for travel. The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid any inconvenience.

If you are overseas

Make a complaint to your local Police station in the country of residence and obtain a Police report.

Download a stolen or lost Passport complaint form (Download application here).

Submit the duly filled complaint form together with Police report to the Embassy of Sri Lanka.

Embassy of Sri Lanka shall transmit to the Immigration Department in Sri Lanka the details of the stolen or lost passports. Upon receipt of such information, Department will take necessary measures to cancel the stolen, lost or missing passport.

Passport reported lost or stolen can no longer be used for travel. The details of cancellation will be automatically shared worldwide to avoid misuse. Never use the lost or stolen passport again, even you find it later, after making a complaint. You are strongly advised to obtain a new passport immediately to avoid inconvenience.

If you find another person’s lost Sri Lankan passport, please mail it in a sturdy envelope to the address below.

Lost / Stolen Passport Desk
International Cooperation Unit
3rd Floor
Department of Immigration and Emigration
“Suhurupaya”, Battaramulla,
Sri Lanka.

​Passport application requirements

  • Duly completed application form K35A  (Filled in English Block Letters) (Download application here)
  • Original Birth Certificate of the Passport holder (issued by the Registrar General of Sri Lanka or Embassy of Sri Lanka in the country of Birth
  • Copy of Previous Passport (If available)
  • Original Visa or Resident Permit of the applicant (Document issued by the Immigration Authority of the Country of Residence indicating the status and category of your visa.)
  • Original Marriage Certificate (ONLY for female applicants if the surname of the husband should be included in the passport: Optional)
  • Professional Qualifications Certificate or Letter from current employer to confirm the profession. (ONLY for insert /amend the profession: Optional)
    • If the Profession needs high level Qualifications Doctor, Engineer Accountant Quantity Surveyor etc. the applicant must provide educational qualification or professional membership status.
    • For other executive professions a service letter should be provided
    • For unskilled jobs, e.g. Labor, House Maid, no document is required
    • If the profession is already included in the previous travel document, no document is required
  • 3 Photographs*

English translation should be produced for all the documents issued in other than Sinhala, Tamil or English.

Fee

with a copy € 330
without a copy € 420

Following additional documents are required for Lost Passport applications

  • Original Police Report issued by the local police regarding the lost passport. (This Document must attest from the Ministry of Foreign Affairs of the country which it issued.)
  • Form – Stolen or lost passport complaint form (Download here)

* Specifications of the Passport Photographs

  • The image should be 3.5 x 4.5 cm in size
  • The image must have adequate brightness and contrast
  • The skin tone should be natural. In case of over-exposure or under-exposure of the photo, the skin is either too dark or too light, photo will not be acceptable
  • It should show a close up of the head and (partial) shoulders
  • The image should be straight looking, centered with neutral expression
  • Face should be in sharp focus and clear with no ink marks/creases/lines
  • The face (from forehead edge to bottom of chin) should be 70 to 80% of the photo or 2.5cm height
  • The eyes must be open and no hair obscuring the face
  • If worn Prescription glasses, it should be clear and thin framed and should not have flash reflection or obscure the eyes
  • Head coverings, hair, head-dress or facial ornaments should not obscure the face
  • The photo must have plain light background and must contrast with face and dress
  • There must be no other people or object in the photo
  • The lighting must be uniform with no shadows on the face or behind
  • Red eye photos are not allowed
  • No lines are allowed.
  • The photo should be ideally printed in professional photo printing papers with continuous tone; and good resolution. Polaroid photos or photos printed with ordinary printers are not suitable